TIPS® Training Intervention ProcedureS

TIPS is the only program used in all 50 states, the District of Columbia and in 22 foreign countries. With over 1 million people certified world wide. This along with discounts on your liquor liability from over 67 insurance companies nationwide is why TIPS is among the leaders as a program for responsible alcohol service. TIPS is the only alcohol server training program that offers eight versions designed to meet the needs of your establishment. Choose between the following;

On Premise ---- Restaurants, Bars, Nightclubs and Hotels Off Premise ---- Liquor stores, Grocery and Convenience stores Concessions ---- Stadiums and Arenas, Amusement Parks Social Functions ---- Catering Companies, Hotels, Banquet Halls and Private Clubs Gaming ---- Casinos, Race Tracks and Off-Track Betting University ---- Greek Life, Student Affairs and Residence Life Parents ---- PTA and Neighborhood Associations Workplace ---- Corporations and Private Companies

Our classes are generally 3-4 hours in length and will wrap up with a 40 question certification test where the student will demonstrate their knowledge of the course. Students will be required to achieve an 80% or better as a passing grade. They will then receive a certification card which is valid for 3 years.

Course Content Information Our instructors will use both a student manual and video presentation to cover the basics information about alcohol, its effects on people and effective intervention strategies. Some of the topics include: • Behavioral Cues • Blood Alcohol Content • Intoxication Rate Factors • Effective Responses • Checking IDs • State-Specific Information • Review Skills Training This section is presented in two parts. The participants will watch a series of videos first evaluating the behavioral cues of the guest and then evaluating the effective responses by the server. This allows the participant to use the content provided in the Information section and determine appropriate responses for handling difficult situation that are centered around alcohol. In each section of video clips the participant will rate either the behavior of the guest or the response of the server. Our instructors will then lead a group discussion on the appropriate rating. It is explained that not every participant will agree on the same rating as there is no one perfect way to handle a situation. Emphasis is on being able to justify their answer based on their training and how they understood the video. Practice/Rehearsal The last section of this program is one of the most important. The participants will use the Information and Skills they have learned through role-playing exercises. Our instructors will encourage the participants to use past experiences or they may choose from sample situation listed in the manual. All participants will receive valuable feedback from our certified trainers. RAMP Training Included Considering using this program in conjunction with the RAMP program and receive two certification for the price of one. Contact us now to schedule a program on site at your location or find out about a program being held at a location near you. Cost Compare our prices to our competitors and save. Up to 15 employees $35.00 per person 16 or more employees $25.00 per person